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Reset Login count in Jira

How to reset Login Count In JIRA for a particular user. 

We are implementing integration with Service Now with Rest APIs and the SN team is hitting JIRA application with APIs and every hit is being counted as a login attempt. Hence the login attempts have risen upto 200k in about 2 months. Please suggest.

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Timothy Rising Star Dec 27, 2016

The only way to do this is to edit it from the DB itself.

so there is no REST API for resetting the login count? 

can you let me know what is the db statement to reset it?

This worked for me - don't forget to change the <schema> to your schema name and change <USERNAME> to the login name the user uses.

UPDATE <schema>.cwd_user_attributes
SET attribute_value = 1 FROM <schema>.cwd_user_attributes WHERE attribute_name = 'login.count' and user_id = (SELECT id FROM <schema>.cwd_user WHERE user_name = '<USERNAME>');

Remember, tho; Always attempt in DEV before PRODUCTION

Hi,

the correct command is without

FROM <schema>.cwd_user_attributes

so it should be:

UPDATE <schema>.cwd_user_attributes SET attribute_value = 1 WHERE attribute_name = 'login.count' and user_id = (SELECT id FROM <schema>.cwd_user WHERE user_name = '<USERNAME>');

but I've a question.
What about the "lower_attribute_value" in the "cwd_user_attributes" table ?
In my table it has the same value of attribute_value. What is it for ? I see it's increased in the same way of "attribute_value"

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