Order by Priority in the backlog

[Supriya]

I am trying to add a filter that Orders all backlog items by their priority. Highest,high,medium,low..etc

project = "RTN" ORDER BY Rank DESC - Did not work

project = "RTN" ORDER BY Priority DESC - Did not work

How can I sort the backlog based on the items priority?

[Nic Brough -Adaptavist- · Accepted solution]

This sounds like you are trying to use a quick filter to order the issues.  Quick filters do not do ordering, they are just for filtering out sub-sets of already selected (and ordered) issues.  Only the board menu controls the order, and should be set to "Rank" in most cases (otherwise you can't rank issues)

[Supriya]

Nic - Thank you. I was able to create a filter inside issues and it works as intended.

But this is inside the project. Not at backlog level. Can I create some filter that works at backlog level?

[Nic Brough -Adaptavist-]

Boards work off filters like "project = "RTN" ORDER BY Rank DES"

You'll need to explain why "it does not work", as it works for everyone else and we don't know your actual symptoms.

[Supriya]

Nic - I am not sure if I am following you. You mentioned quick filters won't work to filter by priority.

So when I created filter by clicking on Board-->Configure-->QuickFilters

OrderbyPriority JQL="project = "RTN" ORDER BY Rank DESC"

JQL="project = "RTN" ORDER BY Priority DESC"

Back to board --> I click on Order by Priority Nothing happens.

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when I go to Project -->Issues --> project = "RTN" ORDER BY Priority DESC

I save this filter as Order by Priority It works inside the project Issues.

I want this filter to work in the backlog area.

How can I create a filter that orders the items in the backlog ?

[Nic Brough -Adaptavist-]

You say "You mentioned quick filters won't work to filter by priority."

No.  I did not say that.  I said that they will not SORT.  Please re-read "Quick filters do not do ordering, they are just for filtering out sub-sets of already selected (and ordered) issues."

>Back to board --> I click on Order by Priority Nothing happens.

Yes, that's because quick filters won't work for sorting.

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> when I go to Project -->Issues --> project = "RTN" ORDER BY Priority DESC , I save this filter as Order by Priority It works inside the project Issues.

Yes, it will work, that's what the searches are for.

>I want this filter to work in the backlog area.  How can I create a filter that orders the items in the backlog ?

Not a problem, set that as the board filter.  You won't be able to rank, but you'll get the sorted list that way.

[Supriya]

Thank you Nic. This is what I was looking for. A Board filter.