Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Label tag on New Jira issue view Edited

While trying to label an item, field not showing.

Also tried editing Issue layout but couldn't find it -


Any thoughts?

3 answers

1 accepted

2 votes
Answer accepted

Hello Adriana,

Please, perform the following steps and check if it displays the label field in your issue view:

- Navigate to your project > Project Settings > Screens

- Click on the view/edit screens of your project and add the label field to it:

Screen Shot 2019-02-19 at 15.00.08.png

We will be waiting for your answer.

Shows now! Thanks a lot for your assistance @Petter Gonçalves!

You are welcome, Adriana!

Have a nice week.

1 vote

Hello Adriana,

Can you please confirm if you are using JIRA Server? Also, are you using Classic or Next-gen projects?

Also, Can you please confirm if you are an administrator on this project?



The Labels are properly displaying for me in my personal JIRA instance, so I can clearly tell you that this is not a lack of JIRA application:

Screen Shot 2019-02-13 at 18.44.34.png

That been said, can you provide us with screenshots of the steps you are taking to add the label to the issues and the screen where the filed is not displaying?

About this sentence:

Also tried editing Issue layout but couldn't find it -

What kind of Edit issue layout you are talking about? Are you meaning the change from the new view to the old view?

If this is the option you are looking for, you just need to click in your profile picture > Personal settings > Turn off the lab feature.

We will be waiting for this information.


Screenshot of displayed fields: 

  • Image 1
  • Image 2

Please note Screenshot # 2 shows the Search bar showing no results for "Label" within the page.

Other questions:


 Image 1.


 Image 2.


 Image 3.Capture3.PNG

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

203 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you