Does anyone know how to add a link, but an external one?

Abigail McLane July 1, 2019

When adding a link in the old view, you could choose JIRA link or external link.  Now there doesn't appear to be this option?  Does anyone know how I might find it or add it back in to our issue tickets?

1 answer

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2019

Hello Abigail,

Welcome to Atlassian Community.

The new issue view is still a lab feature in JIRA, so our developers are still working to implement some functionalities to it, including the functionality of the External links.

For this specific matter, you can track their progress in the feature request below:

External web links missing in new issue view

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

For now, you can turn off the new issue view to keep using this functionality by clicking in your profile picture > Personal Settings > Turn-off lab feature.

Additionally, you can use the following format to add links to description or comments:

[Google](www.google.com.br)

Let me know if you still have any questions.

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