Check who used the form of contact with the administrator

Aleksandr Budonnyi
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July 22, 2019

Good day.
Jira has a form of communication with the administrator. Through it sometimes come requests from users.
Question.
How and where can I find out who sent the request if the user did not specify his mail?

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Thomas Deiler
Community Leader
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July 22, 2019

Dear @Aleksandr Budonnyi ,

a very pragmatic way would be to trace access requests to this URL outside Jira. Either in the reverse proxy or in tomcat. You could write this request information to a separate log files.

So long

Thomas

Aleksandr Budonnyi
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 22, 2019

Ok. Thank you.

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