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Can I combine existing Jira Core and Jira Cloud into new Jira Software server?

We currently have an existing Jira Core (8.0) on premise and an existing Jira Cloud instance that we would like to combine into one Jira Software deployment on premise. 

Can we import two distinct Jira backups into a new Jira Software deployment on premise? I already know for Jira Cloud that we can't import "next-gen projects" which we don't have.

Can our existing Jira Core be upgraded to Jira Software first and then have the Jira Cloud data imported into that?

Looking for the best strategy to tackle combining different Jira environments into one.

Thank you 

1 answer

1 vote

Hey Joe,

You can!

The general process I'd recommend would be:

  1. Upgrade your on-prem Core to Software
  2. Cleanup anything you can in your Cloud environment to match your desired on-prem configuration (match names of groups/workflows/schemes/fields/statuses etc etc)
  3. Export your Cloud environment
  4. Import your Cloud in to a brand new temp on-prem environment
  5. Finish any cleanup you may need to do (rename usernames to match for example - something you're unable to do Cloud native anymore)
  6. Merge your was-cloud-now-temporary-onprem environment in to your final on-prem Jira Software environment by exporting/importing each project 

If the Cloud environment is complicated to start with, it may be worth investing in to help the final merge.



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