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Automatically disable/inactive users in Jira Cloud

I want to automatically disable/inactive users that have been inactive for longer than 30 days in Jira Cloud

4 answers

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3 votes
Utkarsh Agarwal _Nagarro_
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Jan 17, 2022

Feel free to vote for this suggestion: ID-7726 

Hi @Prasad Eda

You can install this app from the marketplace:

Auto Users Management 


It will deactivate all inactive users you have periodically by the time you choose.

It's totally secure, and uses Atlassian's Api's only

That sounds amazing! Finally an automatic solution.

Has anyone tried the app?

1 vote
Pramodh M
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Jan 16, 2022

Hi @Prasad Eda 

For now, this has to be handled manually

Export the list of users from the "User management" Page and filter out the users based on last seen and you will get inactive users and make them inactive!!


Hi @Pramodh M ,

Is it possible with any addon like script runner or any apis?


Prasad Eda

When I pull a user report based on Jira Software product and Active site access, it does not mean the product access is actually enabled. In my experience, it means they had access at one time. I exported users recently and it included users who no longer had Jira Software enabled. This makes it extremely difficult to know who has access and who doesn't. To boot, you have to manually click into each user to confirm whether they have access and then remove. Maybe I'm missing something?

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