atlassian cloud

[joanne walton]

i want to uninstall jira but i don't know how.

[G subramanyam]

Hi @joanne walton welcome to the Atlassian community.

Steps to uninstall the Jira application, a general approach:

Windows:

• Go to the Control Panel, select "Uninstall a program" (or "Programs and Features"). Locate Jira in the list of installed programs, right-click on it, and select "Uninstall" or "Remove" to initiate the uninstallation process. Follow the prompts to complete the uninstallation.

Jira home directory:

• Stop the Jira service.
• Delete the Jira installation directory.
• Delete the Jira home directory.
• The Jira home directory is typically located at C:\Program Files\

[joanne walton]

i don't have windows. i have chromebook, 

[Nic Brough -Adaptavist-]

The way to do this on a proper operating system is:

• Stop Jira
• Delete the Jira home directory
• Delete the Jira install directory
• Delete the service/startup file that enables auto-start.  On Unix-like systems, this will be a file in the init or systemd directories under /etc

[joanne walton]

and how do i delete the jira home and install directories?

[Nic Brough -Adaptavist-]

You use whatever the operating system on the server does for file maintenance (command lines would be VMS "delete <directory>;<version>", Linux "rm -rf <directory>", DOS(Windows) "rmdir <directory>", and they all have GUI tools that you might find easier)