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MS Edge browser v. 87.0.884 problem with JIRA Software - blank pages

Aleksandar Stamenov
Aleksandar Stamenov
Contributor
March 4, 2021

Some of our users experience a problem displaying the pages - they get blank start page, or blank Kanban board when trying to access JIRA in the cloud (also using Zephyr add-on). We have tested this issue and it appears it is linked to MS Edge browser version 87.0.664. Higher versions do not appear to have this problem. 

Does anyone else have the same problem ? 

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Darryl Lee
Darryl Lee
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March 4, 2021

Last year I ran into a similar issue issue with Confluence and Microsoft Edge.

Looks like it has been a problem for a while:

https://community.atlassian.com/t5/Confluence-questions/Confluence-won-t-load-in-Edge/qaq-p/1395845

https://community.atlassian.com/t5/Confluence-questions/Confluence-and-Microsoft-Edge/qaq-p/929571

https://community.atlassian.com/t5/Confluence-questions/Confluence-not-working-in-Edge/qaq-p/1173908

It's probably worth filing a support ticket with Atlassian.

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Danno
Danno
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March 8, 2021

Nope. I use Firefox. I don't use MS browsers unless absolutely forced to by a website. I've heard about Edge having other problems as well.

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