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Question for y'all:
Do you consider Jira to be a single product with different "flavors" of projects to support different types of teams, or a set of distinct products which share a common (for lack of a better term) platform?
Why I am asking this somewhat pedantic question? Glad you asked (and sorry for how long this is about to be):
Since the end-of-life announcement for Server, I have noticed a dramatic uptick in feature development for Jira Cloud. However it feels like a majority of those new features are restricted by project type despite having pretty universal applicability. In a bunch of cases, it seems like more work to bake them into a particular project type than it would be to simply do it for all of them.
Off the top of my head, a list of big ones that have been rolled out this way might include:
I've also noticed over the years a small but noticeable divergence in user interface and experience as well. The biggest is around WM, which recently switched the project navigation bar from the left rail to a horizontal mid-screen, but WM projects also include 'calendar', 'list' and 'timeline' displays not available in SW or SM.
Recently, I started playing around with Jira Product Discovery and was immediately surprised by the custom field interface and "views". These are concepts that exist in Jira already, but JPD has come up with entirely new UX patterns to address them.
I submitted some feedback about it and ended up getting into a conversation with someone over in Atlassian's JPD Product group. In that conversation, they said:
Building a new product, we’ve tried to cherry pick specific parts of Jira to bring across to JPD and generally speaking customers have been happy with the differences, I appreciate that it has created a steeper learning curve for you as you get started with the product.
I've been lucky enough to be able to speak with a bunch of Atlassian folks over the years, and a lot of them have said variations of the same thing, namely:
These are different products, and so you should expect them to have distinct feature-sets and engage with them differently.
The issue I have is that, aside from Atlassian's assertions, I've never really seen any evidence to back this up:
However Atlassian keeps on doing this and when I ask why they say "everyone seems to be OK with it" so at this point I'm genuinely wondering if I am the crazy person here who just needs to get with the times.
Is anyone else frustrated by this or should I start testing out straightjackets?