How do I configure ability to have multiple programs (we call them "Tribes") for an initiative?

[Sjoquist_ Carl]

We have two Jira Align systems.  In our production system, I see a "+" next to "Primary Tribe" (aka Program) in the create Initiative screen but this "+" does not show for a similar Initiative in our JA Test system.  How do I configure ability to have multiple Tribes (aka Programs) for an initiative?    I don't see any differences in how these systems are configured

[Allan Maxwell · Accepted solution]

@Sjoquist_ Carl Are you familiar with Jira Align's "master toggles"?  You need to turn on the "Multi-Program" toggle.  Only a Super Admin can do that. 

[Sjoquist_ Carl]

Thanks, I am a super admin, but just getting introduced to JA.  I've walked through the Platform configuration but don't see anything yet that toggles "Multi-Program".   I've also seen instructions to look for an "Approach" drop down in Programs, but I don't see that anywhere either.  Also looking under Portfolio-specific settings, but no luck yet.

[Allan Maxwell]

@Sjoquist_ Carl It's toggle number 25, which has somewhat recently been made "restricted" thus you would have to open a Support Issue to get the magic code.

[Sjoquist_ Carl]

Magic!  I knew magic was somehow involved here... :)  

Thanks!  Or should I say "abra cadabra"?

[Sam Tsubota]

@Sjoquist_ Carl You need to submit a support ticket with Jira Align support and they can help with enabling that.

[Sjoquist_ Carl]

Thanks, I was hoping to loop support in as a last resort, will see if we can figure it out on our own, thanks.