Statuses from Jira integration are not available in Halp / Assist triggers ?

Hi community,

Are you experiencing the same behavior in Atlassian's feature chat on Jira Service Management?

When you want to edit a Recipe and use status transitions, those from Jira workflows are not available?

Did I miss a setting or is it a missing feature? ( not available )

Thanks for your help

Screenshot 2022-06-08 at 09.11.46.png

1 answer

1 vote

Answer accepted

Hey @d.kirsching -- Jira statuses are read-only in Halp. I'd recommend using a Jira automation to trigger a status change 👍

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Thanks for explanation and clarification !

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.