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Is it possible to group ticket recipes in the Halp recipe builder?

Is it possible to group ticket recipes in the Halp recipe builder?

Hi there-

The problem is that there are many ticket recipes in the recipe builder. If I could group them, it would make it easier to work with them (e.g. to find them to troubleshoot). Is it possible? Thanks!

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Hi @Carlos Garcia Navarro – No, we don' t offer the option to group them at this time, but you can sort recipes by trigger or action.

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Ok, thanks Nicole!

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Is it possible to group ticket recipes in the Halp recipe builder?

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Erica Moss

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Is it possible to group ticket recipes in the Halp recipe builder?

1 answer

1 accepted

Suggest an answer

Was this helpful?

Thanks!

TAGS

Erica Moss

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