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We use Atlassian Assist (former Halp) bot to integrate our company's Jira Service Management instance with Slack so our customers can open tickets directly from there.
I noticed that it's possible to customize the bot's name that our customers will see in Slack in the addon configuration page, but wasn't able to find a way to also change its icon/logo.
Is this possible? Can you please provide steps/details to do this?