Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Change Atlassian Assist / Halp bot icon

J. Claudio Calderon
J. Claudio Calderon Oct 26, 2022

Hi,

We use Atlassian Assist (former Halp) bot to integrate our company's Jira Service Management instance with Slack so our customers can open tickets directly from there.

I noticed that it's possible to customize the bot's name that our customers will see in Slack in the addon configuration page, but wasn't able to find a way to also change its icon/logo.

Is this possible? Can you please provide steps/details to do this?

Thank you.

Answer
Watch
Like Be the first to like this
499 views

1 answer

1 vote
Andrew Homeyer
Andrew Homeyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 22, 2022

Hi @J. Claudio Calderon, customizing the Bot icon isn't available currently from JSM. We'll consider this as a feature request though!

Reply

Suggest an answer

Log in or Sign up to answer
Halp
Halp
TAGS
AUG Leaders

Atlassian Community Events

See all events