Story Points showing on tickets where they shouldn't be

Liz Bedwell January 30, 2019

Not sure if this is right place, but each time I try to raise a bug I am redirect in a loop to this page: https://support.atlassian.com/jirasoftware/

 

We are currently having issues on the latest version of Jira Cloud with Story Points appearing on Sub Tasks and Bugs, but the field is not available on their Screen Scheme so they cannot be edited. However in the new drag and drop interface for the Issue Layout Story Points are still showing as an available field. This has been reported by teams that are finding it very irritating when viewing their SCRUM/KANBAN boards at a glance and seeing Story Points attached to ticket types that shouldn't have them.

Is anyone else having this issue? Or can someone direct me to the right place to report this as a bug as the reports only started to come in once the new Issue Layout interface was added and ticket layouts started to ignore the set up done in the Site Admin section for Screen Management.

Thank you.

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