G’day to our Enterprise community!
As we get ready to wrap up 2023 , we compiled our annual highlights for all things Atlassian and our Cloud Enterprise Plan. We’d love to hear your commentary on any favorite events, stories, or features that hit this year - let us know in the comments below.
Atlassian Presents: Events!
It’s always a highlight to meet you, our amazing customers and community, at our in-person and online events throughout the year.
In 2023, we expanded our events to address what’s top of mind for teams across your business - whether they focus on service management, agile DevOps, engineering, or the like.
April: TEAM ‘23 | At TEAM, our customers, partners, and Atlassians come together to learn how to maximize the potential of Atlassian’s platform and get insider knowledge of what’s coming up next. Some BIG announcements this year included: the general availability of Atlassian Analytics and the beta of Atlassian Intelligence - both included in the Cloud Enterprise plan.
November: Atlassian Presents: High Velocity | Designed for any organization that wants to transform how they deliver agile service experiences, High Velocity focuses on service management for scaling enterprises. This year, the keynote was a call to action on ending bad service management, and features innovations that have helped our customers, including industry disruptors like Domino’s Pizza Enterprises and the National Roads and Motorists' Association (NRMA). We also celebrated being named a Leader in Enterprise Service Management by Forrester.
December: Atlassian Presents: Unleash | Happening now (December 11-12, 2023)! We are thrilled to share that during the event, we announced the general availability of Atlassian Intelligence and all the new features we’ve invested in so AI can accelerate teamwork. Be sure to sign up for on-demand access so you don’t miss a thing.
Product Investments: security and data protection in Cloud Enterprise
As a growing organization, you need secure, flexible capabilities when you use Atlassian products, and that’s what we will continue to focus on - in 2024 and beyond. In 2023, we invested in even more comprehensive security and data protection capabilities for our Enterprise plan and within Atlassian Access. Below are highlights of features that launched this year - but as always, our roadmap is the best source of truth for all things
Bring-your-own key (BYOK) encryption: now, you have the ability to manage the keys to your data, from your organization's AWS account.
Product requests for proactive shadow IT control: product requests allow your organization admins to prevent their managed users from signing up for products on their own, addressing risks associated with shadow IT.
External user security: your admins can apply security controls to users who collaborate with their company but who admins don’t manage in their Atlassian organization.
Security improvements to API token controls: your admins can now view and revoke the use of API tokens by their managed and external users.
SSO for JSM portal-only accounts: Jira Service Management admins can setup their product to allow their external customers to authenticate with SSO into their Help Center.
Our Impact: new customer stories in 2023
We publish new customer stories on an ongoing basis, but here are a few favorites from the year. Our enterprise customers continue to amaze us with the way they use our products to propel their businesses forward and accomplish the impossible.
Finoa is a licensed and regulated financial institution that manages its customers’ digital assets. When it came to Cloud, Finoa needed a partner like Atlassian to take its team operations to the next level and accelerate the growing productivity of its workforce. Since this transformation, Finoa has experienced higher productivity and flexibility - all backed by the security, compliance, and comprehensive data protection offered in our Cloud Enterprise plan.
“Atlassian helped us become faster, more productive, and more flexible. Being able to use cloud services is of tremendous help for us.” - Fabian Plato, Director of Business Operations at Finoa
Dish Wireless, a trailblazer in implementing Atlassian Analytics, executed against their strategy to revolutionize the wireless industry as they built the newest, fastest 5G network in the US with the help of our Cloud Enterprise plan. They’ve increased real-time collaboration and innovation by having all their teams working from one platform.
“Atlassian Cloud Enterprise also gave us early access to certain features, like Atlassian Analytics and Data Lake, and better support.” - Said Berrahill, Vice President of 5G Technology at Dish Wireless
Cheers to 2024!
Thanks for reading the recap and for partnering with us this year. Don’t forget to add your own yearly highlights, and cheers to 2024!
Vikki