The Developer’s Edge | Managing Incidents in Jira

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Welcome to the Developer's Edge video series. This series examines Atlassian products and partner integrations through a developer's lens, showing how an integrated toolchain can improve the developer experience while increasing productivity.

A better developer experience is a few steps away.

Welcome to the Developer's Edge video series. This series looks at Atlassian products and partner integrations through a developer lens, Showing off how an integrated toolchain can improve the developer experience while increasing productivity.

Explore how developers can manage incidents in Jira Software using the new incidents tab. The incidents tab pulls relevant incidents from Jira Service Management and other third-party tools, into Jira Software so developers can focus on incidents impacting software components they’re responsible for in the same tool where their development backlog lives.

Resources to get you going 

You can check out the entire Developer's Edge video series here.

About your instructor

Warren is a former developer turned technical evangelist who joined Atlassian in 2021. He has worked on everything from COBOL telecoms software running on mainframes to modern cloud infrastructure at AWS. He has a passion for technology and a research background in machine learning. As a technical evangelist, Warren builds awareness of the capabilities of Atlassian products and partner integrations through demos, writings, and videos. He also curates the Developer’s Edge video series (link). In his spare time, you can find him practicing his passion for Brazilian Jiu-Jitsu.

Let me know if you have any questions in the comments!