Hello and thank you for your time,
We would like to track and enforce DB schema reviews covered in our SLAs for when DEV commits PRs until DBA gives an "Approve", "Deny", or "Needs Work" for the PR in Bitbucket.
I have seen that Jira Service Desk allows for setting SLA for Jira work tickets, but didn't know if there was a way of enforcing our SLA with automated alerts inside Bitbucket or if we can integrate with Opsgenie or another in the Atlassian stack.
Currently looking at sending payloads from Bitbucket -> Opsgenie
Opsgenie receives payload and suppresses alert until SLA time has been exceeded.
Attempting to Auto-close PR-Opsgenie-alerts when associated PR:Approved|PR:Denied|PR:NeedsWork payload is sent from Bitbucket -> Opsgenie
Example of desired process:
DEV commits PR
1 hour passes - no response from DBA schema reviewers
SLA alert is created for DBA reviewers.
On October 21st, 2020 we hosted a webinar titled, Step Up You DevOps Game with 4 Key Integrations for Jira and Bitbucket. We had a great showing and high engagement, but that meant th...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events