Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Enforcing SDLC SLA for Pull Requests Edited

Hello and thank you for your time,

We would like to track and enforce DB schema reviews covered in our SLAs for when DEV commits PRs until DBA gives an "Approve", "Deny", or "Needs Work" for the PR in Bitbucket.

I have seen that Jira Service Desk allows for setting SLA for Jira work tickets, but didn't know if there was a way of enforcing our SLA with automated alerts inside Bitbucket or if we can integrate with Opsgenie or another in the Atlassian stack.

Currently looking at  sending payloads from Bitbucket -> Opsgenie

Opsgenie receives payload and suppresses alert until SLA time has been exceeded.

Attempting to Auto-close PR-Opsgenie-alerts when associated PR:Approved|PR:Denied|PR:NeedsWork payload is sent from Bitbucket -> Opsgenie


Example of desired process:

DEV commits PR

SLA starts

1 hour passes - no response from DBA schema reviewers

SLA alert is created for DBA reviewers.


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in DevOps

Step up your DevOps game webinar Q&A series - Questions answered!

  On October 21st, 2020 we hosted a webinar titled,   Step Up You DevOps Game with 4 Key Integrations for Jira and Bitbucket. We had a great showing and high engagement, but that meant th...

111 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you