I'm trying to setup auto issue creation via email following this guide:
Unfortunately the incoming mail handler create/edit form seems to not store any value I try to set in "default reporter". Maybe releated I also cannot get any autosuggestion for Users in the project when starting to type the user name.
I tried the username (with @ and without) and the actual name of the profile in different variations and for various users (all with create issue and create comment permissions).
Am I doing something wrong or is this a Bug in Jira Cloud?
Thanks for your help, regards,
Welcome to community!
In cloud, you might be seeing the account id instead of the username.
See https://community.atlassian.com/t5/Jira-questions/how-to-find-accountid/qaq-p/1111436 on how to get the id of an account to set
yes I already tried. The account I wanted to assign as default reporter is the one from the project leader - it already was already used to create a lot of tickets and to comment in a lot of them, too... So on I tried with different other accounts so I'm pretty confident that permissions are not the problem here.
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