A document was sent for review by four members. After three members reviewed and approved it, the workflow state changed back to draft. Hence the fourth member was not able to review or approve.
Most importantly, the version history remains untouched or unchanged.
This problem persists every Monday and Friday of the week.
Hello @Karan Shah
Welcome to the community!
This is going to require more detail than appropriate for a public forum, could you open a ticket with our friendly Customer Success team at https://support.comalatech.com
It would be useful if you could include the JSON of your workflow from the JSON editor as a TXT attachment
Thanks in advance
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