Unable to remove pending action items from the meeting notes

Sainyam Sandhu November 25, 2020

Action items are not behaving well in Confluence. Is this a known issue or bug?

  • Meeting notes are created as a copy from a previous meeting.
  • When deleting action items from the copied notes, these deleted items persist and are unable to be removed from the Task list. (See the screenshot)
  • Capture.PNG
  • When you attempt to check the box to mark the task as complete from the duplicate task you receive an error (See the screenshot)
  • Capture2.PNG
  • The task doesn't exist in the notes page (See screenshot below)

Capture3.PNG

1 answer

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Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2020

Hello @Sainyam Sandhu !

The behavior you are facing is due to a bug where Action items / Tasks are duplicated when pages containing them are copied. I had a similar thread recently here in our Community:

Here is the report that tackles this behavior:

Some people who were also affected by those duplicated tasks have suggested possible workarounds in the report I linked above.

 

Let us hear from you!

Bridget Maloney
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December 1, 2020

Hi @Diego , it looks like you are with Atlassian - can you please help us out on CONFCLOUD-71132?  The issue is resolved but people are still seeing the tasks from duped pages in task reports.  Thank you so much!

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Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2020

I will look into it @Bridget Maloney ! Thanks for sharing this with us.

I saw that you already shared your feedback on the ticket itself! Thank you again, for taking part of this.

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Bridget Maloney
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December 2, 2020

You're the best, thank you so much @Diego ! 

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