Unable to remove pending action items from the meeting notes

[Sainyam Sandhu]

Action items are not behaving well in Confluence. Is this a known issue or bug?

• Meeting notes are created as a copy from a previous meeting.
• When deleting action items from the copied notes, these deleted items persist and are unable to be removed from the Task list. (See the screenshot)
• 
• When you attempt to check the box to mark the task as complete from the duplicate task you receive an error (See the screenshot)
• 
• The task doesn't exist in the notes page (See screenshot below)

• The summary page where all open tasks show up: https://visiercorp.atlassian.net/wiki/spaces/PSO/pages/411700554/Solution+Synch+Team
• Specific meeting notes page: https://visiercorp.atlassian.net/wiki/spaces/PSO/pages/1174886643/2020-11-24+Solution+Architect+-+Agenda+Notes?focusedTaskId=2

[Diego]

Hello @Sainyam Sandhu !

The behavior you are facing is due to a bug where Action items / Tasks are duplicated when pages containing them are copied. I had a similar thread recently here in our Community:

• [Atlassian Community] Duplicate Action Items

Here is the report that tackles this behavior:

• [Confluence Cloud] Copying a page duplicate tasks

Some people who were also affected by those duplicated tasks have suggested possible workarounds in the report I linked above.

Let us hear from you!

[Bridget Maloney]

Hi @Diego , it looks like you are with Atlassian - can you please help us out on CONFCLOUD-71132?  The issue is resolved but people are still seeing the tasks from duped pages in task reports.  Thank you so much!

[Diego]

I will look into it @Bridget Maloney ! Thanks for sharing this with us.

I saw that you already shared your feedback on the ticket itself! Thank you again, for taking part of this.

[Bridget Maloney]

You're the best, thank you so much @Diego !