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Unable to change indexing language for the Confluence Cloud on the Free plan

Nataliya Kleshcheva
Nataliya Kleshcheva
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September 7, 2020

Hello,

I've decided to try out Confluence but wasn't able to change the indexing language (I need to set it to the Russian).

The configuration page of the Confluence cloud states that

Temporarily, currently only sysadmin can change the indexing language and reindex all documents. Contact Atlassian Support if you need help.

But as a free plan user, I'm unable to create a ticket in the Atlassian Support.

I was told about a case when a ticket for a similar issue was created with the help of the Community Support. So I hope that someone can help me too.

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Diego
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2020

Hello there @Nataliya Kleshcheva !

I have just raised a request with our support. Keep an eye out for the notification email about it!

Let us hear from you.

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Timo Bertschmann
Timo Bertschmann
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April 8, 2021

@Diego I got the same problem - also a free license. Want to change the language to german. But can't.

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