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Change Indexing Language on Free Plan


Confluence Cloud suggests to contact Technical Support to have the indexing settings changed (should be "german" instead of "english") but the help desk refuses to help because of the free plan. Funny thing is that the help information within confluence refers to technical support and there seems no way around it. The Help desk told me to put this issue here and hope for the best - so i guess I try my luck ... If any confluence staff reads this pls advise since this issue cant be solved any other way ... thanks!

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 04, 2020

Hi Michael,

Welcome to Atlassian Community. It's nice to meet you!

First, I want to apologize for the frustration you encountered when trying to create the request. I want to assure you that when you ask a question in Community, there is a dedicated Community Support team ready to answer your questions and help you out.

In the event that your question requires more dedicated support, we create an internal ticket for that purpose.

I will go ahead now and create that ticket for you, so we can help make that change. Keep an eye in your email for the link where you can follow its progress.

Thank you again, and let me know if you have any further questions or concerns.



Hi Shannon,

i have exactly the same issue. "Temporariliy, currently only sysadmin can change indexing language ... Contact Atlassian Support if you need help" - but not for free license. Need to change indexing language from english to german.

How can i change this or who could change this?

Many thanks!

Hi Shannon,

I'm struggling with the same issue. Can you set my indexing language to GERMAN and reindex all documents?


best regards,


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