Images show "Preview unavailable" for no apparent reason (was working yesterday)

[Vieri Lusen]

Any Update ?

[Joe Free]

I'm having the same issue.  Not sure this is related but I copied some content with images and text from Confluence and pasted into the overview in Jira. It brought the text and several images with the "preview unavailable".

I went through and copy and pasted the old images one by one into Jira and it looked great.  Then after leaving and viewing something else, I came back and the images wouldn't load saying "preview unavailable". 

Has anyone found a workaround?

[MartynB]

Delete the image from confluence. Rename the image on disk. Reupload it again.

[German Segovia Suarez]

hello, We are experiencing the same issue.

What's going on?

Thanks

[Balaje]

Hello, I am experiencing a similar issue, although in a different scenario.

We have an automation rule that clones a ticket from project A to project B, when the ticket is set to "in progress" state in project A.

The ticket cloning is successful, but the images are not copied properly. In project B, it says "preview unavailable" (while it continues to display well in project A, no issues in the original ticket)

Not sure how to fix this. Any input will be helpful?

Thanks.

[Tammie Hall]

Hello,

I am experiencing the same issue.  Can anybody from Atlassian offer a resolution?

Thanks!

[Julien Vigarié]

Hello there,

We are experiencing the same issue.

A beautiful "Preview Unavailable", on all our included images from other pages.

All the users are impacted, all the included content to

Any workaround? or better, a long term solution planned to fix this?

Many thanks

[Tim]

Same here, some users can see it, others can't, including adminstrators

[Carolyn Beefelt]

This just started happening to me as well. Pages that have had the image files displaying without issue for years suddenly say "Preview Unavailable"