Hi,
Thanks.
Could you confirm when the bug is fixed?
We are in the middle of setting process and templates and we really need this issue to be fixed.
Regards,
Gaurav
Hi Gaurav,
If you watch the bug ticket you will be updated when there is a fix available from the bug.
As you can see currently it is under Technical Review, but there is not yet an estimated date of release.
Regards,
Shannon
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Hello Christoph,
Welcome to Atlassian Community and thank you for following-up.
According to the bug ticket, CONFCLOUD-58971, the issue has been resolved as of 07 February, 2018.
If you're encountering the issue in Cloud now, then it may be a reoccurrence or a separate issue. I would recommend contacting Support so we can have a look.
Thank you!
Regards,
Shannon
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Hi Gaurav,
This is currently a known bug:
I would recommend watching the ticket to receive any updates as there is not currently a known workaround.
Let me know if you have any additional questions!
Regards,
Shannon
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Hi,
this seems to be a general problem, another user is also reporting this:
and I'm experiencing the same behaviour.
@Shannon S - Could you please have a look at this?
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