JIRA Macro not rendering after creation.

[Sarah.Prouse]

Help :)

For any new page I am creating with JIRA list macros, after publishing the JIRA list, the display isn't rendering properly.  When trying to edit the macro, the options to change the width of the list don't appear.

Here's how it used to look

This is how it looks now

And this is what it looks like when editing - no options to change the width of the list.

Is anyone else having this issue?

[Ash Sandhu]

I'm experiencing the same issue and have tried the proposed solutions up top. I put in a support ticket with Atlassian will update once I get a response, it's reassuring to know I am not the only one. 

[Ash Sandhu]

I've received an update from Atlassian Cloud Support. They report that a recent release for rendering content seems to be the issue. They are working with the development team on the solution, and a root cause has been identified with an ETA on resolution being tomorrow. 

https://community.atlassian.com/t5/Confluence-questions/JIRA-Macro-not-rendering-after-creation/qaq-p/2320529

[Alex Koxaras _Relational_]

Hi @Sarah.Prouse and welcome to the community,

In cloud, to be honest, I don't recall this macro to have the width option. However, what you can do is to go full width on the whole page. That should solve your issue:

[Sarah.Prouse]

Thanks for the welcome and answer @Alex Koxaras _Relational_ 

The option for width has always been there up until this week and unfortunately the page is already full width.

[Alex Koxaras _Relational_]

@Sarah.Prouse if you are referring to these options:

Then what you can do is to remove the jira macro and place it again. They will appear the first time. Afterward they kinda disappear, which it could be a bug.

[Sarah.Prouse]

Already tried that several times - it’s very weird

[Alex Koxaras _Relational_]

On my instance, and with one jira macro it works fine (remove it and insert it again, display the width options). If you are not experiencing this, then try on a new page and see how it behaves. If the problem persists then contact Atlassian.