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Is it possible to install Plugin2 addon in JIRA Cloud?

Can we install "Dynamic form for JIRA" addon for cloud based JIRA Service Desk instance. While checking the price it is showing that "This hosting is not available for this app". Please help me asap as i want implement my tested instance on cloud and without Dynamic form for JIRA addon, we cannot implement this.

2 answers

1 vote

In short: no. 

P2 add-on do not work in JIRA Cloud, by definition.

0 votes
Shannon S Atlassian Team Sep 28, 2017

Hi, Abhijit,

Are you referring to Dynamic forms for Jira? It doesn't appear the developer has made this add-on available for Cloud, so it won't be possible to install.

Here are the following add-ons related to forms that are available for Jira Cloud:

Marketplace: Forms add-ons for Jira Cloud

Let us know if you have any questions about any of them.

Kind Regards,
Shannon

Hi Shannon,

Do you mean this "Dynamic form for JIRA" add-on is pre-installed for cloud instance and do not require separate installation from our end.

We have created our screens and custom fields with the help of this addon and want to upload this project over cloud but this addon not available/supported on cloud then this will be challenge for us. Please revert.

Shannon S Atlassian Team Sep 28, 2017

Hi Abhijit,

No, the add-on is not available for Cloud so it is not pre-installed nor possible to install it. It's only made to work with Jira Server, unfortunately.

My recommendation is you reach out to the developer to see if they have any plans to release for Cloud. You can contact them via the Support tab on Marketplace.

Let us know if you have any questions.

Kind Regards,
Shannon

Hi Shannon,

Thanks for your support. Apart from this we are also looking for "Customer Satisfaction Survey for JIRA" add-on this is also showing me same kind of message. Is it same for this add-on too.

Can please suggest a similar functionality apps that support on cloud based instance to check the feasibility from our end. Your early support can help us to take decision and proceed further for procurement.

Shannon S Atlassian Team Sep 29, 2017

Hi Abhijit,

You'll want to head over to marketplace.atlassian.com and make sure to filter by Cloud when performing your search. This way you can ensure to only view add-ons that are supported by Cloud.

Here's an example of survey-related add-ons for Cloud

Let me know if any of this is unclear.

Kind Regards,
Shannon

Hi Shannon,

Since you are subject matter expert and can provide best possible solution on this hence requesting you to please suggest on this.

Shannon S Atlassian Team Oct 03, 2017

Abhijit,

The add-ons here are 3rd party add-ons and so I won't be able to tell you specifically which one you should use. My recommendation is to try them out, and see which one best suits your needs.

Kind Regards,
Shannon

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