Inline commenting has stop working when we upgraded to version 7.7.4 Edited

[Manuel J_ Blanco]

We recently upgraded our Confluence Server to version 7.7.4 and since then the online commenting functionality is completely gone. Are we the only ones experiencing such problems? How can we go about solving it?

[Gonchik Tsymzhitov]

Hi! 

What do you mean under online commenting?

Just selecting and wait then you can see commenting panel, not?

[Manuel J_ Blanco]

Yes.

[Jamie Rogers]

Hi @Manuel J_ Blanco 

We have also upgraded to 7.7.4 in both of our test environments and the inline comment feature still works normally. Existing comments (including resolved ones) are still present and we can create new inline comments as well.

Would suggest engaging with Atlassian support (if not already) so they can assist troubleshooting further.

Regards, Jamie 

[Gonchik Tsymzhitov]

Duplicate of 

https://community.atlassian.com/t5/Confluence-questions/Inline-commenting-has-stop-working-when-we-upgraded-to-version-7/qaq-p/1501946#U1502168

[Siddheshwar Mhetre]

Hi,

 Any resolution for this issue? Even I am facing same issue after upgrade to 7.4.5

Regards,

Sid