Inline commenting has stop working when we upgraded to version 7.7.4

Manuel J. Blanco October 8, 2020

We recently upgraded our Confluence Server to version 7.7.4 and since then the online commenting functionality is completely gone. Are we the only ones experiencing such problems? How can we go about solving it?

4 answers

0 votes
Siddheshwar Mhetre November 26, 2020

Hi,

 Any resolution for this issue? Even I am facing same issue after upgrade to 7.4.5

Regards,

Sid

0 votes
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 8, 2020
0 votes
Jamie Rogers October 8, 2020

Hi @Manuel J. Blanco 

We have also upgraded to 7.7.4 in both of our test environments and the inline comment feature still works normally. Existing comments (including resolved ones) are still present and we can create new inline comments as well.

Would suggest engaging with Atlassian support (if not already) so they can assist troubleshooting further.

Regards, Jamie 

0 votes
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 8, 2020

Hi! 

What do you mean under online commenting?

Just selecting and wait then you can see commenting panel, not?

Manuel J. Blanco October 8, 2020

Yes.

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