I cannot send Page Approval for Confluence due to not have a valid licence.

[Reynier Y_ De Lara]

How to resolve this issue?

Page Approval for Confluence

You do not have a valid licence. Please contact your space administrator.

[Kristian Klima · Accepted solution]

Hi @Reynier Y_ De Lara and welcome to the Community

I believe you're using this app https://marketplace.atlassian.com/apps/144/page-approval-for-confluence?tab=overview&hosting=cloud

Based on the message, it seems that you did not purchase the app - either the trial period expired or you were on the free license for under 10 users and now have more users.

Basically, your Admin needs to purchase the license.

(BTW, the tags on your post are all Jira, which might be misleading :) ) 

[Reynier Y_ De Lara]

Hi @Kristian Klima thank you for your feedback, I am using this https://***atlassian.net/wiki/spaces/2024+Release+Notes

*** Hidden

There's a release notes and the owner or even me tried to click the request approval and error happens. 

Is it really need to purchase a license?

[Kristian Klima]

I don't see inside your specific setup.

But yes - unless the app is free, you must pay for it once the free trial expires or the circumstances for the free version change. Otherwise you won't be able to use it.

[Reynier Y_ De Lara]

@Kristian Klima our Top management followed your advised and that's how it resolved the issue. Thank you very much!

[Kristian Klima]

You're welcome @Reynier Y_ De Lara 

[Scott Wai Chee Tan]

It seen like you didn't have enough permission to do this task. 

You might need to add the account to have the Confluence Product access 

[Reynier Y_ De Lara]

Hi @Scott Wai Chee Tan

Thank you for your feedback, I am already an Org Admin.