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How is the Team Admin set for an Incident Management Team?

Trevan Householder_Isos-Tech-Consulting_
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February 29, 2024

For those on JSM cloud who have received the latest enhancements to Incident Management (Opsgenie), I can't seem to locate where you set the roles for a team. 

It used to be like this: https://support.atlassian.com/opsgenie/docs/create-a-team-and-add-members/

But I don't see the capability to set the Team Role to be Member or Admin in the updated version. 

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Marc Koppelaar
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March 1, 2024

Hi @Trevan Householder_Isos-Tech-Consulting_ 

You have to open Opsgenie.

Then go to the Teams option in the main menu bar, select the related team and in the sidebar you will see the option members. On accessing the members section you can see the roles defined to the current members.

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