Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

E-Mail notification settings not working anymore

Sandy Klar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 12, 2021

Hello,

me and my colleagues use Confluence for some time now.

When we started we all deactivated our E-Mail notifications. It worked just fine.

But when I created some articles today, we got all of those notifications again.

I checked my settings and all of the boxes where empty, as before (all notifications off).

Checking the boxes, saving and unchecking them again did not help unfortunately.

 

Does anyone know how to stop these mails or what causes this problem?

1 answer

0 votes
Benjamin
Community Champion
July 12, 2021

Hi @Sandy Klar ,

 

The settings does not disable all e-mail notification. It will help reduce but there will still be notification like at mentions which will still come through.

 

Here's an article of the exceptions with confluence notifications:

 

https://community.atlassian.com/t5/Confluence-questions/Can-I-turn-off-email-notifications-in-Confluence/qaq-p/1365978

 

Hope this helps

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events