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When I go to any confluence page, the page displays, but the loading does not complete. It is impossible to interact with any part of the page. When I click the stop button in my browser, the page doesn't stop loading. I have to close the tab in order for it to stop. I am not using a VPN. JIRA is working just fine. I tried switching to the Edge browser. It behaves the same way, except after a few moments it displays the message "We are having trouble getting your results".
Hi Ben, do other people at your site have the same issue? I'm wondering if there is an issues with your Confluence site.
I found this community article with a similar issue which refers to a routing issue on your network. Confluence-pages-won-t-load
I also found this page on troubleshooting similar issues. confluence-page-does-not-load-page-unavailable
Hope that helps.
My coworker at another site seems to have no issue. He has the same virus scan/security software and a similar machine to me. I cleared my cache but I still get the same problem. I am going to logon from a remote virtual machine and see if the problem follows my machine/location or my account.
I tried logging in from a different computer on a different network at a different location, with a different ISP. Same result. This computer is a vanilla Windows VM without any 3rd party security software. I installed Edge just before navigating to the site. It's definitely a combination of my account and Confluence.