Confluence Page Dashboard Specific to a JSM Customer

[Edie Hovermale]

Hello,

I am exploring using Confluence as a Dashboard for Customer information. I would like a JSM Customer to be able to use a link to reach the Confluence page (Dashboard) and based on their login domain, the Dashboard shows data from their Customer issues. 

For example, I have Customers ABC and DEF. I give them both the same Confluence page link. When Customer ABC views the page (Dashboard) all the gadgets show data from their ABC tickets but NOT the DEF customer tickets. Similar for DEF customer, when they view the same Dashboard they see the DEF ticket info in the gadgets but not the ABC tickets.

Is this possible via Atlassian or an add-on?

Thanks,

Edie

[Ivan Garcia _Appfire_ · Accepted solution]

Hi @Edie Hovermale 👋

My name is Ivan, and I'm the Product Marketing Manager for Dashboard Hub Pro.

Dashboard Hub Pro is an app that allows you to create centralized, custom dashboards that can be shared easily.

🙂 Here's how it addresses your concrete use case:

1. You can create two dashboards, one for customer ABC with the data relevant to them, and another one for DEF with again, just their filtered data. This can easily be made with intuitive custom charts.
2. You enable access to each customer to their relevant dashboard so they can access from the JSM Customer Portal. It's super easy to do.

Note: The app is for Jira but you can also create Confluence dashboards and charts, for which you have custom charts and a variety of pre-built gadgets!

Hope it helps, please don't hesitate to ask anything.

Ivan Garcia