Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confluence. Can not edit or delete first inline comments. Edited


We can't edit or delete first inline comments on conluence pages, because in the pop-up  window of comment is no button "Menu" (...) with these actions.




But editing and deleting response comments is available.

Does anyone know why? 

We restasted (disabled/enabled) system add-on "Confluence Inline Comments" and cleared Confluence plugins cache, but it doens't help :(

Confluence v 6.10.2

Thank you!



1 answer

0 votes
Taranjeet Singh Community Leader Apr 25, 2019

@Tae Bae 

  1. Make sure that the user has the permission to add regular comments to the page
  2. Make sure all the modules in the Confluence Inline Comments add-on is enabled ( Confluence Admin >> Manage Add-Ons >> All Add-Ons )

@Taranjeet Singh thank U. We have already checked it. Users have permissions and all 53 modules in the Confluence Inline Comments add-on is enabled. 

Taranjeet Singh Community Leader Apr 26, 2019

@Tae Bae Check if the resolution in this KB article helps you resolving your issue?


thanks, we already checked it out. We can't edit/delete only first inline comments, but editing and deleting response comments is available. 

@Tae Bae Hello! We have this same problem. The first inline comment CANNOT be edited or deleted, while the responses CAN be edited and deleted.

Were you able to solve the problem? Any help would be appreciated. 



FYI, we found the cause of our problem and fixed it. We have customized our header.vm file at 


When we last upgraded, we didn't properly transfer our customizations into the newly installed header.vm file. This resulted in some new settings not being present, including these:

#putMetadata('remote-user-has-browse-users-permission', $action.userHasBrowseUsersPermission)
#putMetadata('render-mode', $action.accessMode)

I believe these settings are involved in passing access and permission levels down into the page as it's rendered, and without one or both of them the ellipsis menu on inline comments was not being displayed.

After restoring the newly installed header.vm and adding our customizations to that file, the ellipsis menu is now properly displayed and we can edit our inline comments.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Announcing Team Calendars in Confluence Data Center

Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond.  A long time favorite,  Team Cale...

218 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you