Cannot access Confluence after fresh installation

I have made a new confluence server installation (V6.1.2) with all default settings (in Linux).

Everything went well but when I go to http://localhost:8090 to continue the setup, the URL is changed to http://localhost:8090/setup/setupstart.action and then I get an error stating cannnot connect to localhost.

The confluence server is running, the port 8090 is allowed in firewall, the confluence log file says that the server is ready.

Have anyone ran into this issue? If so, how did you resolve it?

1 answer

0 votes
Ann Worley Atlassian Team Jun 05, 2017

I understand you checked the log and it says the server is ready. Is that the "server startup in xx ms" in catalina.out or does the atlassian-confluence.log say "Confluence is ready to serve"?

Is there anything in the atlassian-confluence.log after "Confluence is ready to serve"? It sounds like Confluence is coming up long enough to detect that it's a new install (hence changing the URL) then it is going down somehow. If it was a loopback or other misconfiguration in Linux I would not expect you to see the setup URL in the first place.

I look forward to hearing whether there is anything else in the logs.


Ann Worley Atlassian Team Jun 06, 2017

A similar issue was solved by raising the Java heap memory:

http://localhost:8090/setup/setupstart.action does not load

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,104 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you