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http://localhost:8090/setup/setupstart.action does not load

Deleted user Apr 19, 2017

I have made a new confluence server installation (V6.1.2) with all default settings (in Linux).

Everything went well but when I go to http://localhost:8090 to continue the setup, the URL is changed to http://localhost:8090/setup/setupstart.action and nothing else happens. "Waiting for localhost..." is displayed in the browser status line.

Where can I look for the cause of this? The confluence server is running, the port 8090 is allowed in firewall, the confluence log file says that the server is ready.

3 answers

Andy Heinzer Atlassian Team Mar 24, 2021

Hi everyone,

Anytime Confluence fails to start up, you could see this kind of behavior.  However there are multiple different potential causes for this.  Because of this, we fear that many users are simply getting frustrated to not find a clear solution right away to this.

The atlassian-confluence.log file and/or the catalina.out log file will have more information here needed to target the appropriate action to take.  Please see the Working with Confluence logs documentation to determine where each of these files are located on your system if you are unfamiliar with these files.  Depending on what kind of error is present in these logs during the startup attempt will determine the appropriate course of action to troubleshoot that error. 

There are also few different knowledgebase articles are have to help with various startup problems.  Please see:

The second article is a host of several different links that can better target specific startup failures based upon specific log entries.

I hope this helps.


Hi, i am the new comers and user for this soft ware and when i installed the Imadmin part it was success fully installed. Then i have browse the window and run as administrator, i proceed to the http://local host.8090 there is no response so how can i solve it

Are you running the browser on the same machine you installed the software on?

What is the error you see when you get "no response"?

Like Игорь Джулай likes this

You have mistyped the URL, at least in your question. It should be http://localhost:8090 .

And you should have asked a question on your own instead of posting it as a reply to my question.

I installed server tomcat successfully installed but the home page of tomcat not show the error is 

This site can’t be reached

This means simply that whatever browser you're running, whatever it is, cannot reach the Tomcat server.  You'll need to check that Tomcat is running, and that it can be routed to by your network.

0 votes

What does the bottom of the log file say?  You can get this if the Tomcat is running but the application is not.  Check the confluence log file and catalina.out

Deleted user Apr 20, 2017

The last log entry said that the server was started.

Meanwhile I set the java heap size from 1 to 8 GB and rebooted. After that it is working.

Hi, Im running into this problem too. Were you able to resolve it?

As I said in the above reply I resolved it by increasing the heap size.

The parameter is in bin/

CATALINA_OPTS="-Xms8096m -Xmx8096m -XX:+UseG1GC ${CATALINA_OPTS}"


Deleted user Jun 06, 2017

Sorry, I replied under the wrong UserID, please send all the blames to me instead of Thomas Dietz.

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