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Authentication on confluence from Jira Service Desk

HI guys,

We are using Jira Service Desk with Confluence as a Knowledge Base.

Currently, when a page is offered on the customer portal, the user must log in again on confluence in order to access it.

Is there any way we can avoid this second log in?

1 answer

1 accepted

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Answer accepted
Alexis Robert Community Leader Nov 11, 2019

Hi @Jeff Santos , 


this should be fixed in release 4.6.0 for Jira Service Desk, as reported here :

Let me know if this helps,



Thanks @Alexis Robert

It is good to know.


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