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We are looking into getting in touch with our Confluence users and would love to hear from you on what methods, plugins, etc. are you using to collect user feedback out your site?
I really liked what I saw on this page here, so do you mind my asking: what are you using at Atlassian to collect your feedback?
It would've been great if we could expand this thread with suggetions on that matter.
We are planning to use this set:
1. Jira Issue Collector
2. Form for Confluence
We liked the Yes / No buttons provided on Atlassian support pages. As far as I get it, these were made by using this plugin.
Please share your experience. I'd love hearing from you.
Thank you @Davin Studer for sharing your experience with ConfiForms.
Appreciate this a lot.
ConfiForms is fully integrated with your Confluence and with server/data center versions, the data you store, never leaves your servers (in contrast to other web forms offering solutions)
Also, creating custom feedback forms and creating Jira issues with totally custom and dynamic forms is absolutely possible, among the other things the app can do
Thank you, everyone for sharing your experience!
Thank you for your feedback!
Hi @Stan Ry
And if you want, you can "go beyond" and build a much more complicated integrations and forms - real apps in Confluence
Thank you, gentlemen, for your recommendations. Plugin looks sweet. We'll sure have a look at it.
We recently started using Jotform to collect feedback. You can build various kinds of forms, but the one we went with is a floating feedback button that you can insert in Custom HTML if you're using Server. I wish there was something more integrated that would do the same thing, but I had the same concerns as you with not being able to customize the Jira issue collector and not being able to automatically collect the URL (which Jotform does).
Edited to add: Jotform is also extremely affordable.
Thank you for this tip, Suzan. Wasn't lucky to find Jotform over at Atlassian's marketplace. Could you please share a link?
Looking for details here, it feels like Jotform stores form data on external servers. Is that true? Out security policies do not allow us storing data outside the corporate infrastructure. Are locked down environments supported?
Thank you for your feedback!
We ended up going this route because it seemed to meet our need better than any of the other options I could find, but understand you may need to make a different choice based on your situation. Good luck, and I'm sure I'm not the only one who would be interested to hear what you decide. User feedback seems to be a popular topic.
Thank you, Susan, to add these details. We are looking for a JS-free soution and these clarifications of yours are important.
I'm unable to paste anything into the body of the HTML macro (Confluence server 7.13.0). Just when I press Ctrl+V (Cmd+V), the macro disappears. I only managed to insert a piece of JS code with a Jotform link once. Saved the document, and the form was visible at the bottom of the page as expected. However, then I updated the form and tried to paste the updated code, and the macro started disappearing from the page.
Has anybody else ran into this issue?