Gone are the days of manually creating a Jira Software issue every time you make an update in Confluence!
👋 Avinoam from the Confluence automation team here and I’m super excited to announce the availability of a new action that will allow you to create a new Jira Software issue directly from Confluence Automation! Many of you use both Jira Software and Confluence so this new integration allows you to create your issue without leaving Confluence. 🎉
If you haven’t used automation for Confluence yet, actions are one of the three main components that make up an automation rule: 1️⃣ Trigger 2️⃣ Condition 3️⃣ Action:
When something happens (trigger) if it meets specific parameters (condition) then do something (action).
That could be as simple as “when a blog is published (trigger), by Bob Smith, CEO (condition), then send a Slack message to the #executive-team channel (action).” But with this new action, you can make even more powerful, cross-workflow rules in minutes.
💡 Need some inspiration on how to use this new action?
When a new page is published, then a corresponding Jira Software issue for review will be created instantly for your teammates.
When a project spec is reviewed and the page status is changed to approved, create a ticket for the dev team to start the build.
When a new employee is added create tickets to provision their new equipment with the IT team.
🤓 Use smart values for an even deeper connection
Not only can you create Jira Software issues without leaving Confluence, but you can use smart values to further link your newly created issue with the Confluence content.
Smart values can be used to configure certain components in real-time, so rules can be built once and executed repeatedly while accounting for changing elements like dates, author names, or page titles.
When you build rules that create an issue in Jira Software you can use smart values to add Confluence information to the details of your ticket. Some smart values that might come in handy:
{{space.name}} – the name of the space
{{space.url}} – the URL link to the Overview of a specific space
{{page.url}} – the URL link to a specific page
{{page.title}} – the published title of a page
We’re currently rolling this out gradually to all Confluence Premium and Enterprise customers so some of you should already have access and those who don’t should have access in the next few weeks. We’ll be adding more and more capabilities to this new action over time.
ℹ️ Friendly reminder: Automation is only available in Confluence Cloud Premium and Enterprise. If you’d like to try it out, you can start a free trial in your admin portal under manage plans.
We’d love your feedback so please feel free to schedule time with us directly here or drop a comment on this post
Avinoam
Principal Product Manager, Confluence Cloud
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