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"We couldn't log you in" error message

miguelromanos
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December 7, 2023

Hello, 

I've been trying to access bitbucket in different browsers and using incognito mode but I'm always getting this error message. 

I guess, after scrolling the community questions and being able to login in atlassian.com that I already have a bitbucket account that is disabled, so I would need it to be re-enabled if possible. 

Related topic: https://community.atlassian.com/t5/Bitbucket-questions/Bitbucket-quot-We-couldn-t-log-you-in-quot/qaq-p/2473811

Thank you!

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2023

G'day, @miguelromanos 

Welcome to the community!

It looks like your account was dormant; hence, you could not log in. I have reactivated your account, so please try again and let me know how it goes.

Regards,
Syahrul

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