"We couldn't log you in" error message

[miguelromanos]

Hello, 

I've been trying to access bitbucket in different browsers and using incognito mode but I'm always getting this error message. 

I guess, after scrolling the community questions and being able to login in atlassian.com that I already have a bitbucket account that is disabled, so I would need it to be re-enabled if possible. 

Related topic: https://community.atlassian.com/t5/Bitbucket-questions/Bitbucket-quot-We-couldn-t-log-you-in-quot/qaq-p/2473811

Thank you!

[Syahrul · Accepted solution]

G'day, @miguelromanos 

Welcome to the community!

It looks like your account was dormant; hence, you could not log in. I have reactivated your account, so please try again and let me know how it goes.

Regards,
Syahrul

[Francisco Arcas]

Hi, I am having the same problem with continuous login problems with accessing my Bitbucket account. I have tried incognito mode, clearing cache and various browsers. I have looked at forums and nothing. I need a working solution. Thank you.

[Syahrul]

Hey @Francisco Arcas 

Please create new community questions and one of our community champions or the Atlassian team will help you accordingly.

Regards,
SYahrul