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The SSH bitbucket domain switch is a disaster - can we get confirmation it is cancelled?
Have you guys smartened up and decided to not proceed with the change that will cause all your customer to migrate to another provider? it was sheer stupidity to attempt this with no warning.
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Request server-side garbage collection: workspace over 1 GB, repository size discrepancy
Hello Atlassian team, My Bitbucket Cloud Free workspace kostosha is in read-only mode because it has exceeded the 1 GB storage limit. Pushes to multiple repositories are blocked. Repository: https://bitbucket.org/kostosha/maker_monorepo/ On 14 October 2026, Repository settings reported 667.26 MB for this repository, with 0…
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Request: run server-side Garbage Collection after history rewrite
Hello, Bitbucket team! Hope you are doing well! Please go ahead and trigger the Garbage Collection for the repositories in this workspace that our account has access to. Please let me know if you need any additional details. Thank you for your support! Best regards! AdsTable
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Request server-side garbage collection after history rewrite – Free plan
When my repo got large, I rewrote the history a few weeks back and force-pushed all branches. My local .git directory is now 249 MB but Bitbucket GUI is still reporting it at 789.7 MB and warned me again today while doing git push that I was approaching the 1 GB limit. I've never used PRs in this repo, so I don't think any…
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Git push blocked by user limit on Free plan with only 1 user
My Bitbucket workspace is on the Free plan. Both the billing page and User directory show only 1 user. However, git push fails with HTTP 402 and says the workspace has exceeded its user limit and the repository is read-only. How can I restore write access? I want to remain on the Free plan. Could Atlassian staff…
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Re-using an abandoned workspace
Years ago, I created a bitbucket workspace with some account. I was the only one using that workspace. Now I want to re-use that workspace, but I lost the account details. I have created a new account, and want to create a workspace with the exact same name, which is not possible. How can I find out what account I used for…
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I don't receive the verification email
Hi, basically I can’t access the content in my Bitbucket account because I haven’t received the email with the verification code. It’s frustrating to think I’ve lost years’ worth of work. Perhaps my email account has been disabled? Thanks in advance
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How do I control the nesting and output type of artifacts?
We generate artifacts in our pipeline, e.g. artifacts: upload: - name: myproduct.msi type: shared paths: - product\bin\x64\Release\en-US\myproduct.msi 2 questions: Is there a way to have the artifact just be the MSI rather than a ZIP containing the MSI? How can we make it so the ZIP isn't nesting the MSI? Currently the ZIP…
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Bitbucket suddenly downgraded to Free plan despite October invoice being paid
I paid my October invoice, but yesterday, October 16, I suddenly found that I could no longer push anything to my repositories. I've just discovered that my workspace has been moved to the Free plan, even though I never cancelled or changed my subscription. I can't work because of this issue. Is this a bug on Atlassian's…
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about oAuth customer scope changes and token expiration
We are trying to change the scope for an oAuth client. As soon as we want to save the changes, there is a huge popup claiming that all the tokens will expiry, and all users will need to re-authorize. That's sound logic, so we tried, but this is not what happens. All tokens (and refresh token) are still alive. We tried by…
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Request to recover legacy Bitbucket Issues data after August 20 sunset
Could an Atlassian support engineer please check whether the legacy Issues data for our workspace/repo still exists in any form, including backups, retained backend data, snapshots, or internal storage, and whether Atlassian can provide us with an export or temporarily restore access so that we can retrieve it? How can I…
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problem addin one specific user to bitbucket workspace
I'm admin for the "euronovate" bitbucket workspace. I'm having problems adding one specific user to our users directory. The user is mattia.gollo@euronovate.com I've tried may times to send the invitation to this email address but the user never recevied it. The users already have an atlassian access since he is able to…
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Atlassian MCP server with Claude on multiple Bitbucket workspace
When I authorize the Atlassian MCP Server (client: Claude, callback https://claude.ai/api/mcp/auth_callback), the consent screen has two fields: Site (For Jira, Confluence and other tools): <my-site>.atlassian.net Bitbucket workspace: a dropdown that lists every workspace my account belongs to (workspace-a, workspace-b)…
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customizable icons in file tree in pr diff
hello everyone, i was wandering if there is a way to add custom icons/visualizations on changed files in the file tree in the diff view? my case is an inhouse developed bitbucket plugin that uses maven bitbucket libraries for integration. i know that there is some ability to do so because when some comment on a pr a blue…
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Reactivation request for deactivated workspace julienrandria2022
Hi Atlassian Support, My workspace julienrandria2022 has been deactivated due to inactivity. I am the administrator of this workspace. Could an Atlassian staff member please help reactivate it or grant assistance so I can recover access to my repositories? Workspace ID: julienrandria2022 Thank you!
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Repo size: remains the same after deleting large files
Hi! I deleted a good number of large files from a repo, but the size still remains the same. Would it possible to run garbage collection on it? It's the GameLit repo and it's 822.4 MB. Thanks, Alex
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Server-side garbage collection request
Hello, Please run a full garbage collection (including pruning of unreachable objects and repacking). The size shown in Repository details is 504.53 MB, but a fresh git clone --mirror is only ~40 MB). Large files were removed from the history earlier, so the extra space appears to come from unreachable objects that are not…
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Request: git gc on two repositories — Free plan workspace near 1 GB limit
Hi, our Free-plan workspace is close to the 1 GB storage limit. For two repositories, the size Bitbucket reports is three to four times larger than the size after a full local repack (git repack -adf), so I believe a server-side garbage collection would resolve most of it. We’re also cleaning up on our side (.gitignore…
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Error "upstream connect error... reset reason: overflow"
Hi everyone. I'm trying to access Bitbucket and the page won't load, throwing this proxy/gateway error directly: upstream connect error or disconnect/reset before headers. reset reason: overflow Is anyone else running into this, or is it just on my end? The official status page hasn't updated yet, but wanted to check if…
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Issue with Repeated Username Authentication in Bitbucket
Dear Bitbucket Support Team, We have been experiencing an issue with Bitbucket today. Whenever we access or log in to Bitbucket to work with our repositories, it repeatedly prompts us to enter the username, even though the username is already included in the repository URL. This behavior was not expected, and we would like…
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Bitbucket not opening
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IS Bitbucket Down ?
I am getting below message while accessing the https://bitbucket.org/project-company/workspace/overview/ upstream connect error or disconnect/reset before headers. reset reason: connection timeout but Jira and confulence are working
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Please run a manual "Garbage Collection" (GC)
Atlassian Team member, please run a manual "Garbage Collection" (GC). Now, it keeps showing "Your workspace has exceeded the 1 GB limit and has been placed in read-only mode. Learn more about upgrading your plan and checking storage usage.".
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script runner mirror bitbucket cloud authentication failed
I am trying to use the built-in script "Mirror Bitbucket Cloud repositories" with the below fill in. Team: {workspace_slug} Target project: {project_in_bitbucket_data_center} Bitbucket Username: {bitbucket_cloud_email_adrress} Bitbucket Password: {bitbucket_cloud_API_Token} (with bitbucket scope -> repo:READ and…
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Cassandra 5 is supported on bitbucket pipelines
Cassandra 5.0 service starts without errors in the logs, but the application container cannot establish a connection to port 9042, resulting in Connection Refused. This occurs even when using size: 2x and sufficient memory. Observations: * Logs: Service logs show successful startup with no JVM errors or disk warnings. *…