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cannot add SSH key - Someone has already added that SSH key.


When I tried updating an ssh key I got this response:

'Someone has already added that SSH key.'

In this discussion/question it is suggested to contact you via this portal.

When I type `ssh -T` I the following returned:
"authenticated via ssh key.

You can use git to connect to Bitbucket. Shell access is disabled"


Can you help me?



1 answer

0 votes
Patrik S Atlassian Team Jun 23, 2022

Hello @Kornee Kleijwegt ,

Welcome to Atlassian Community!

In order to further investigate this case, we will you to share your public SSH key, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here.

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Thank you, @Kornee Kleijwegt .

Kinds regards,

Patrik S

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