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Unable to login to bitbucket

mtfurlan April 12, 2023

I have the same problem as  https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-login-Bitbucket-We-couldn-t-log-you-in/qaq-p/1896018#M76192

I assume you need to manually fix my account, same as everyone else in that thread.

 

Cheers.

3 answers

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Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2023

Hi @mtfurlan  and welcome to the community!

Your Bitbucket Cloud account was indeed inactive, so I went ahead and reactivated it. Please feel free to let me know if you are able to log in now.

Thanks for bringing this to my attention @Mayur Jadhav!

@Леонид Рожнов, I reactivated your account as well, I responded to your other post here: https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-login-to-BitBucket-via-Chrome-Edge-and-after-applying/qaq-p/1877272#M92801

Kind regards,
Theodora

Rrrr May 19, 2023

I wasted so much time and also went through the support team.

Even better is to fix this once and for all:

vote to request a clear error message:

https://jira.atlassian.com/browse/BCLOUD-22664

0 votes
Леонид Рожнов April 14, 2023

I have the same issue, the error message is kinda counter-intuitive.

0 votes
Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2023

Hello @mtfurlan ,

Welcome to the Atlassian Community!!

I have added the Atlassian Review tag to this thread. @Theodora Boudale can you please take a look.

 

 

Regards,
Mayur

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