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Unable to login to bitbucket

mtfurlan
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April 12, 2023

I have the same problem as  https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-login-Bitbucket-We-couldn-t-log-you-in/qaq-p/1896018#M76192

I assume you need to manually fix my account, same as everyone else in that thread.

 

Cheers.

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2023

Hi @mtfurlan  and welcome to the community!

Your Bitbucket Cloud account was indeed inactive, so I went ahead and reactivated it. Please feel free to let me know if you are able to log in now.

Thanks for bringing this to my attention @Mayur Jadhav!

@Леонид Рожнов, I reactivated your account as well, I responded to your other post here: https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-login-to-BitBucket-via-Chrome-Edge-and-after-applying/qaq-p/1877272#M92801

Kind regards,
Theodora

Rrrr May 19, 2023

I wasted so much time and also went through the support team.

Even better is to fix this once and for all:

vote to request a clear error message:

https://jira.atlassian.com/browse/BCLOUD-22664

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Леонид Рожнов
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 14, 2023

I have the same issue, the error message is kinda counter-intuitive.

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Mayur Jadhav
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2023

Hello @mtfurlan ,

Welcome to the Atlassian Community!!

I have added the Atlassian Review tag to this thread. @Theodora Boudale can you please take a look.

 

 

Regards,
Mayur

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