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Resource not found

marcos
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March 11, 2024

When accessing my work folder, I always receive this error Resource not found and it was shared to my account.

2 answers

1 vote
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Welcome to the community @marcos 

Here are some of the links with the same issues: 

https://community.atlassian.com/t5/Bitbucket-questions/Resource-Not-found/qaq-p/2383242

https://community.atlassian.com/t5/Jira-Software-questions/Resource-not-found/qaq-p/1580286

  • Try clearing out your cache first (second link reference)
  • If this is not working you would need to raise a support ticket (first link reference) for Atlassian, I will tag them in here as well  
0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 13, 2024

Hi @marcos and welcome to the community!

This error may occur when you are invited to a user group of the workspace, but your user group doesn't have access to any repositories of that workspace. I checked the workspaces your account has access to and this is the case with one of them.

This is a bug (we should show an empty workspace page instead): https://jira.atlassian.com/browse/BCLOUD-23018

If the admins grant your user group access to at least one repo of this workspace, the bug will no longer occur.

Please reach out to the admins and let them know your user group doesn't have access to any repo and ask them to grant permissions to the repo or project they wanted to give you access to.

Please feel free to let me know if you have any questions.

Kind regards,
Theodora

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