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Issue logging to bitbucket.org

Danijel Marjanovic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 18, 2024

When attempting to login, i get the following error:

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

This happens repeatedly, even when using incognito tab in chrome.

 

1 answer

1 vote
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 19, 2024

Welcome to the community @Danijel Marjanovic !

Usually, this is because your account was inactive for some time and Atlassian will deactivate it in order to maintain clutter-free environment.

You can refer to this page here: https://community.atlassian.com/t5/Bitbucket-questions/Problem-login-to-bitbucket-org/qaq-p/2502382

I will tag Atlassian for higher visibility.

If this doesn't suit you, you can raise a ticket for Atlassian to reactivate the account for you.

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