I'm getting the error "We couldn’t log you in"

[jingoong]

Hello, I have a account of Bitbucket but I'm getting the error as below

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again. "

Any help please.

[Sayed Bares _ServiceRocket_ · Accepted solution]

@jingoong can you try to login to your bitbucket in a different browser or incognito mode? and see if you can login

[jingoong]

I'm using google account for login and in incognito mode also fails with same message.

[Sayed Bares _ServiceRocket_]

@jingoong I suggest reaching out to Atlassian support, according to this thread your account might have been deactivated.