I'm getting the error "We couldn’t log you in"

[gumm29]

Hello, I have a account of Bitbucket but I'm getting the error "

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

" but its not integrated with project of Jira and Confluence. I think it is the error of I had have an community Bitbucket accont in the same email.
Help me.
Thanks

[Kiran Patel]

@Theodora Boudale, I'm facing a similar problem, can you please help me with this?

My request: https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-login-Bitbucket-We-couldn-t-log-you-in/qaq-p/2810570

[Theodora Boudale]

Hi Kiran,

I'll reply to the question you created.

Kind regards,
Theodora

[dimro2008]

I have the same problem!!! Resolve it please

[Theodora Boudale]

Hi @dimro2008 ,

I'll reply shortly to the new question you created here: https://community.atlassian.com/t5/Bitbucket-questions/We-couldn-t-log-you-in-problem/qaq-p/2242551

Kind regards,
Theodora

[Theodora Boudale]

Hi @gumm29,

I checked in our system and I saw that your Bitbucket Cloud account was marked as Spam by our spam filters, our apologies for the inconvenience caused by this.

I went ahead and removed the spam indication from your account, so you should be able to log in now.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,
Theodora

[gumm29]

Hi @Theodora Boudale thank you for help.

[Theodora Boudale]

You are very welcome @gumm29, please feel free to reach out if you ever need anything else.