Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

We couldn’t log you in problem!

dimro2008
dimro2008 January 17, 2023

I can't log in. Help me please!Screenshot_5.jpg

Answer
Watch
Like Be the first to like this
318 views

2 answers

0 votes
Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 18, 2023

Hi @dimro2008,

Your Bitbucket Cloud account was in a dormant state due to inactivity. I went ahead and reactivated it, so you should be able to log in now.

Please feel free to let me know how it goes and if you need anything further.

Kind regards,
Theodora

View More Comments
dimro2008
dimro2008 January 18, 2023

Thank you!

Like
Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 18, 2023

You are very welcome! Feel free to reach out if you ever need anything else!

Like
Mike Flannery
Mike Flannery March 30, 2023

Hi,

It looks like I am in the same situation. Can you check my account, or is there a way to reactivate manually.

Thanks. 

Like
Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 11, 2023

Hi @Mike Flannery,

Apologies for the late reply, I was out of office for some time. I can see that you created a support ticket for this issue and your account has been reactivated. Please feel free to reach out if you ever need anything else!

Kind regards,
Theodora

Like
Reply
0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 17, 2023

Welcome to the Atlassian Community!

This really is what is says, there's something broken in your browser or network, that is clobbering the referrer header.

Could you try a different browser?

View More Comments
dimro2008
dimro2008 January 18, 2023

I've tried different. Chrome, Firefox, Opera, the same problem. Could it be because of ESET Internet Security antivirus?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events