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We couldn’t log you in problem!

dimro2008
dimro2008 Jan 17, 2023

I can't log in. Help me please!Screenshot_5.jpg

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 18, 2023

Hi @dimro2008,

Your Bitbucket Cloud account was in a dormant state due to inactivity. I went ahead and reactivated it, so you should be able to log in now.

Please feel free to let me know how it goes and if you need anything further.

Kind regards,
Theodora

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 18, 2023

You are very welcome! Feel free to reach out if you ever need anything else!

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Mike Flannery
Mike Flannery Mar 30, 2023

Hi,

It looks like I am in the same situation. Can you check my account, or is there a way to reactivate manually.

Thanks. 

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 11, 2023

Hi @Mike Flannery,

Apologies for the late reply, I was out of office for some time. I can see that you created a support ticket for this issue and your account has been reactivated. Please feel free to reach out if you ever need anything else!

Kind regards,
Theodora

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jan 17, 2023

Welcome to the Atlassian Community!

This really is what is says, there's something broken in your browser or network, that is clobbering the referrer header.

Could you try a different browser?

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dimro2008
dimro2008 Jan 18, 2023

I've tried different. Chrome, Firefox, Opera, the same problem. Could it be because of ESET Internet Security antivirus?

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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