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Email on suppression list

Elliott Pulley
Elliott Pulley I'm New Here Jan 04, 2023

I have stopped receiving all emails from Bitbucket for repos and pull requests I am watching. I tried changing my settings but it didn't work so I attempted to recover my account and didn't receive the recovery link email so I believe my email has been suppressed. Can anybody help? Thanks

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Theodora Boudale
Theodora Boudale Atlassian Team Jan 06, 2023

Hi @Elliott Pulley and welcome to the community!

Your email address was indeed on our suppression list because we attempted to send an email a few weeks ago and received a hard bounce response from your mail server indicating permanent failure.

I went ahead and removed your email from the suppression list, can you please keep an eye now and let me know if you receive email notifications?

Kind regards,
Theodora

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Elliott Pulley
Elliott Pulley I'm New Here Jan 06, 2023

Thank you, my emails have started coming through again

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Theodora Boudale
Theodora Boudale Atlassian Team Jan 06, 2023

You are very welcome. Please feel free to reach out if you ever need anything else!

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Harald Seyr
Harald Seyr Rising Star Jan 04, 2023

Hi @Elliott Pulley 

maybe Unsuppress invitation emails with one click - Atlassian Community helps. This is a new feature that just was released by Atlassian. However, it requires some admin from you organisation to act.

Regards,

Harald

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