I encounter a problem that my program cannot find the user key.
text: User 'JIRAUSERXXXXX' does not exist.
But actually this user does exist and was already added in our project space. (Of course, my agent account is Admin.)
And I can use this user's username to do some actions but the key is invalid. I have processed a lot of other users in our project space, but they do not have the same problem.
I found that almost key is the lower case of username, but this user's key is JIRAUSERXXXXX.
Therefore, I would like to know the difference between username and key in Jira.
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